Frequently Asked Questions
Have questions? We've got answers. Explore our FAQ topics below, and if you need more help, our team is just a call or click away.
Shopping at Courtesy Cadillac
Courtesy Cadillac is conveniently located at 1345 Evangeline Thruway in Broussard, Louisiana, just minutes from Lafayette, Youngsville, New Iberia, and Breaux Bridge. Our convenient location makes it easy for drivers throughout Acadiana to shop, finance, and service their Cadillac in one location. You can find our detailed directions on our Hours & Directions page.
At Courtesy Cadillac, we combine a luxury vehicle experience with hometown customer service. Our team proudly serves drivers from Broussard, Lafayette, Youngsville, New Iberia, Breaux Bridge, Carencro, and throughout Acadiana with a wide selection of new Cadillac models, Certified Pre-Owned vehicles, expert financing, and factory-certified service.
Courtesy Cadillac proudly serves customers from Broussard, Lafayette, Youngsville, New Iberia, Breaux Bridge, St. Martinville, Carencro, Abbeville, Opelousas, Maurice, Scott, Acadiana, and surrounding communities.
Our Sales Department is open Monday through Friday from 8:30 AM to 6:30 PM and Saturday from 9:00 AM to 5:00 PM.
Our Service and Parts Departments are open Monday through Friday from 7:30 AM to 5:30 PM and Saturday from 8:00 AM to 2:00 PM.
Please visit our Hours & Directions page for the latest holiday hours.
Yes. Courtesy Cadillac offers convenient online shopping tools that allow you to browse inventory, value your trade, calculate payments, apply for financing, and begin your purchase from the comfort of your home. Whether you're purchasing a new Cadillac or a Certified Pre-Owned model, our team can help streamline the process before you visit the dealership.
Courtesy Cadillac offers the newest Cadillac lineup, including luxury SUVs, electric vehicles, and sedans. Popular models include Escalade, Escalade IQ, LYRIQ, OPTIQ, VISTIQ, XT4, XT5, XT6, CT4, and CT5. Inventory changes regularly, so browse our inventory online for the latest availability.
Yes. We carry a selection of Cadillac Certified Pre-Owned vehicles that have undergone a comprehensive manufacturer inspection and meet Cadillac's high standards for quality and reliability. Certified models offer additional peace of mind along with manufacturer-backed benefits.
Absolutely. We accept trade-ins from nearly every manufacturer. Our team uses current market data to provide a competitive appraisal, making it easy to apply your vehicle's value toward your next purchase.
Yes. We're interested in purchasing quality vehicles even if you don't purchase one from us. Contact our team for a vehicle appraisal and we'll provide a competitive offer.
Appointments are encouraged to ensure the vehicle you're interested in is available and ready for your visit, but walk-ins are always welcome.
Financing
Yes. Our secure online finance application makes it easy to get pre-approved before visiting the dealership. This can help save time and give you a better understanding of your financing options before shopping.
Yes. Our finance team works with a network of trusted lenders to help customers across a variety of credit situations. Whether you have excellent credit, are rebuilding your credit, or are buying your first vehicle, we'll work to find financing options that fit your needs.
Yes. Courtesy Cadillac offers competitive lease options on many new Cadillac models. Leasing can be an excellent option for drivers who enjoy upgrading to a new luxury vehicle every few years while often benefiting from lower monthly payments.
Yes. Financing is available on Certified Pre-Owned Cadillac vehicles. Our finance manager will help you explore available loan options and monthly payment plans that fit your budget.
Service
Courtesy Cadillac's Certified Service Center in Broussard proudly serves drivers from Lafayette, Youngsville, New Iberia, Breaux Bridge, and throughout Acadiana. Our factory-trained technicians specialize in Cadillac maintenance and repairs using genuine GM parts and advanced diagnostic equipment.
Yes. You can schedule your Cadillac service appointment online anytime using our convenient scheduling tool. Simply choose your preferred date and time, and our service team will take care of the rest.
Yes. Our service department uses Genuine GM Parts and ACDelco components designed specifically for your Cadillac to help maintain factory performance, reliability, and warranty coverage.
Service intervals vary depending on your Cadillac model and driving habits. Your vehicle's maintenance reminder system and owner's manual provide recommended service intervals for oil changes, tire rotations, brake inspections, and other maintenance.
Electric Vehicles
Yes. Courtesy Cadillac proudly offers Cadillac's growing lineup of luxury electric vehicles, including the LYRIQ, OPTIQ, VISTIQ, and Escalade IQ. Our team can help you compare EV models and determine which one best fits your lifestyle.
Yes. Our Cadillac specialists can answer questions about home charging equipment, charging speeds, and public charging options to help make EV ownership convenient and enjoyable.
Charging times vary depending on the Cadillac model and the type of charger used. Level 2 home charging is ideal for overnight charging, while DC Fast Charging can provide a significant charge in much less time when you're on the road.
Local Questions
Courtesy Cadillac in Broussard is conveniently located just south of Lafayette and proudly serves luxury vehicle shoppers throughout Acadiana with new Cadillac vehicles, Certified Pre-Owned inventory, financing, and factory-certified service.
Courtesy Cadillac offers a wide selection of new Cadillac SUVs, including the iconic Cadillac Escalade. Browse our online inventory or visit our showroom in Broussard to explore available trims and features.
Drivers from New Iberia can visit Courtesy Cadillac in Broussard to test drive the latest Cadillac models. We recommend scheduling an appointment so your preferred vehicle is ready upon arrival.
Courtesy Cadillac offers in-house financing and works with multiple lending partners to help drivers from Breaux Bridge and throughout Acadiana secure competitive financing or lease options.
Ownership
Yes. We offer Genuine Cadillac accessories and OEM parts designed specifically for your vehicle. Whether you're looking for all-weather floor liners, cargo accessories, wheels, or appearance upgrades, our parts department can help you find the right accessories.
Yes. We offer a variety of vehicle protection products and extended warranty options to help provide additional peace of mind after your purchase. Our finance team can explain the available coverage options during your visit.
Yes. If you're looking for a specific model, trim level, color, or option package, our team can help you custom order a new Cadillac built to your specifications.
Yes. We offer several protection products that can help protect your investment, including extended service contracts and additional coverage options. Our finance specialists can help you determine which plans best fit your ownership goals.